TECHNICAL LEAD L1
On-site · Chennai, Tamil Nadu, India
Job Summary
Technical Lead L1 role to oversee Production Specialists, resolve technical escalations, and develop technical capability within the team. Responsibilities include reviewing daily performance, monitoring dashboards, guiding process improvements, documenting queries and resolutions, ensuring compliance with service agreements and SLAs, providing product support, troubleshooting client queries, mentoring Production Specialists, organizing trainings, and escalating issues as needed. Skills emphasized include Core Java, leadership, team management, training delivery, triaging, problem diagnosis, effective communication, and ensuring quality/service standards within the account. Location-based in Chennai, India (AECS-Java, TS - Industry Cloud & Digital).
Required Qualifications
- Core Java
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.