Technical Lab Support Specialist
On-site · Hanoi, Hanoi, Vietnam
Job Summary
The Technical Lab Support Specialist is responsible for recreating complex customer-reported issues and running lab tests to simulate network environments. This role involves working closely with Technical Support Engineers to analyze problems and validate potential solutions while maintaining and improving lab environments. Key qualifications include practical experience in technical labs, knowledge of Broadband and Optical technologies, strong analytical and problem-solving skills, and the ability to clearly communicate technical findings.
Required Qualifications
- Practical experience working in technical labs
- Knowledge of Broadband and Optical technologies
- Ability to integrate, configure, and troubleshoot systems
- Strong analytical and problem solving skills
- Clear communication skills
Desired Qualifications
- Familiarity with integrated network platforms
- Experience with simulation tools
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