Technical Customer Support Specialist (Day Shift)
$18,000–$22,800 year
HybridVilnius, Vilnius, Lithuania
Vilnius, Vilnius, LithuaniaHybridFull Time$18,000–$22,800 yearMedium
Full TimeMedium
Job Summary
Solve customer queries via live chat and email while ensuring an excellent customer experience and providing reliable information. Interpret and refine the customer success process and performance metrics. Work alongside technical teams to understand IT business logic and build relationships that turn clients into advocates. Maintain full-time availability during the day shift (9:00 AM - 5:00 PM) within a hybrid working model. Fluent in English and empathetic toward client needs are essential. Join a team of 500+ professionals developing cutting-edge web data gathering solutions for Fortune 500 companies.
Required Qualifications
- Fluent in English
- Ability to work full-time during day shift (9:00 AM - 5:00 PM) in a hybrid working model
- Energy to move mountains together with your team
- Empathy and understanding
- Helpful & humble personality
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