Technical Customer Support Representative
$45,760–$56,160 year
Remote · Los Angeles, California, United States or New York City, New York, United States
Los Angeles, California, United States or New York City, New York, United StatesRemoteContract$45,760–$56,160 yearEntry LevelNo RequirementUnknown
Type
Contract
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
This temporary, full remote position seeks a Tech Support Specialist who excels in customer service and technical troubleshooting. Responsibilities include training customers, troubleshooting technical issues, documenting interactions, and collaborating with internal teams.
Required Qualifications
- Live in California
- Available for a temporary position
- Proficiency with Windows and Microsoft Office
- Comfort working with software, hardware, and system updates
- Prior customer service experience
- Excellent written and verbal communication skills
- Strong attention to detail and ability to work independently
- Patience, empathy, and the ability to explain technical concepts simply
- Solid time-management and problem-solving abilities
- Positive, proactive, “go-getter” attitude
- Team-oriented mindset
Desired Qualifications
- 3–5 years of experience in technical support or training
- Background in financial or banking environments
- Strong active-listening skills
- Leadership or mentoring experience
Additional Requirements
- Candidates must reside in California
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