Technical Consultant, Mid-Market
$151,000–$231,000 year
RemoteUnited States or San Francisco, California, United States
Job Summary
Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design for high-value implementations and expansion opportunities. Partner with Customer Activation and Account Management to assess requirements and propose scalable solutions involving ERP, HRIS, and API integrations. Collaborate with onboarding specialists to support technical workstreams, troubleshoot integration blockers, and recommend best-fit Ramp architecture through technical discovery. Serve as a subject matter expert across HRIS and Accounting partners, advocating for integration development while influencing the product roadmap by channeling customer pain points and feedback.
Required Qualifications
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
Desired Qualifications
- SAP S/4HANA or Sage Intacct expertise
- ideally in a SaaS or fintech environment
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