Technical Consultant, D365
$191,000–$291,000 year
RemoteUnited States or New York City, New York, United States
Job Summary
Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Microsoft Dynamics 365, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments. Act as a technical advisor to customers and internal teams by guiding D365 integration, configuration, and system design while partnering with Customer Activation and Account Management to propose scalable solutions involving D365 Finance & Operations, HRIS, and API integrations. Collaborate with onboarding specialists and implementation leads to support technical workstreams, troubleshoot D365 integration blockers, and contribute to internal documentation and tooling that scales Ramp's ability to support D365 integration use cases. Influence Ramp's product roadmap by channeling D365 customer pain points and feedback to the Product and Engineering teams.
Required Qualifications
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Microsoft Dynamics 365 (Finance & Operations and/or Business Central), including integration patterns and enterprise deployment models
- Deep familiarity with D365 finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
Desired Qualifications
- Ideally in a SaaS or fintech environment
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