Technical Consultant
On-siteOrlando, Florida, United States
Job Summary
Setup client servers, registers, printers, and workstations while installing approved hardware and software with Outcomes. Perform operating system updates, data migrations, network configurations, and special disaster recovery setups. Assist with custom label design, peripheral device installation, and troubleshooting system or network issues during project delivery. Maintain configuration documentation in Zendesk and coordinate with data specialists to correct test data inconsistencies. Support on-site trainers before and during go-live events, ensuring all POS, robotics, and thermal printer interfaces function correctly.
Required Qualifications
- Knowledge of Windows & Linux OS
- Advanced skills, printers, and peripheral device installations
- Minimum years of work experience: 2 years
- Experience in Outcomes Support roles in Point of Sale or Hardware
- Minimum of 1 year of experience in hardware/network
- Associates or equivalent work experience
- Travel Requirements: Domestic and/or International, up to >10%
Desired Qualifications
- Advanced networking skills is a plus
- Time management skills
- Knowledge of Outcomes product and hardware offerings
- Positive attitude and team oriented
- Consistently meet expectations and deadlines without direct supervision
- Background in Technology in working with pharmacies is helpful
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