Technical Business Coordinator (f/m/d)
On-siteMaisach, Bavaria, Germany
Job Summary
Technical Business Coordinator at Freudenberg (Maisach, Germany): serves as the primary contact for customer relations across the Freudenberg Group, manages the entire customer lifecycle from product/project creation to complaint handling, coordinates with Production, Purchasing, and Laboratory to implement customer requirements, maintains and develops customer master data, creates and maintains products and projects in the relevant systems, oversees the complete project lifecycle including complaints, shapes interfaces and information flows, and prepares reports, forecasts, and analyses to ensure transparency and operational efficiency. The role emphasizes cross-functional collaboration, a service-oriented mindset, and effective communication in German and English, with occasional business travel within Germany. Requires completed commercial or technical vocational training or equivalent qualification, experience managing customers or internal stakeholders in an industrial setting, strong communication and organizational skills, project-management capability, and willingness to travel.
Required Qualifications
- Completed commercial or technical vocational training, university degree, or a comparable qualification
- Experience in managing customers or internal stakeholders, ideally within an industrial environment
- Strong communication skills and confidence in interacting with diverse stakeholders
- Structured, self-reliant working style combined with a strong service-oriented mindset
- Experience in project management and the ability to coordinate and manage complex processes
- Strong organizational skills and a solid understanding of business processes
- Very good written and spoken German and English skills
- Willingness to undertake occasional business travel within Germany
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