Technical Business Analyst

Lead the gathering, analysis, and documentation of business and technical requirements across multiple projects and stakeholder groups. Analyse business processes, technical designs, and workflows to identify opportunities for improvement, automation, and efficiency. Facilitate workshops and requirements discussions with business stakeholders, SMEs, technology teams, and vendors. Design and document future-state business processes, technical flows, and end-to-end system interactions. Analyse and document API, integration, and interface requirements across internal and external systems. Create data mapping documentation and analyse end-to-end data flows between systems. Partner with software developers, vendors, and stakeholders to clarify requirements and support successful delivery. Drive digital transformation initiatives by collaborating with multiple vendors to resolve issues, mitigate risks, and achieve project objectives. Manage vendor relationships, ensuring delivery aligns with agreed requirements, timelines, and quality standards. Proactively identify project risks and provide mitigation strategies to support successful implementation. Support change management initiatives to ensure smooth adoption of new systems and processes. Liaise with test analysts and business SMEs to support testing and quality assurance activities. Contribute to the uplift of business analysis capability across the organisation through knowledge sharing and mentoring.