Technical Account Manager
$62,600–$112,900 year
On-site · New York City, New York, United States or Atlanta, Georgia, United States
Job Summary
Technical Account Manager at T-Mobile responsible for ensuring high-quality experiences for strategic business customers by monitoring and resolving technical issues, coordinating cross-functional resources, and providing feedback on trends to support decision-making. Emphasizes customer satisfaction, issue resolution efficiency, and improvements to service delivery, with duties spanning monitoring progress toward resolution, analyzing processes, coordinating resources to minimize escalations, and contributing to projects as directed by management.
Required Qualifications
- High School Diploma/GED (Required)
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