Technical Account Manager
$100,000–$135,000 year
Remote · United States or New York City, New York, United States
United States or New York City, New York, United StatesRemoteFull Time$100,000–$135,000 yearMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Technical Account Manager to manage day-to-day relationships with large enterprise clients in the Ad Tech/Media space; own customer success, escalation, cross-functional collaboration, and training, with focus on expanding relationships and representing customer voice.
Required Qualifications
- Experience in a B2B enterprise customer facing role
- Proven track record managing large enterprise accounts
- Ad Tech industry experience
- Technical aptitude and willingness to learn
- Strong organizational and communication skills
- Collaborative mindset and team-oriented
- Problem-solving skills and attention to detail
- Ability to lead and coordinate across internal teams (Sales, Support, Product, Finance)
- Experience educating and enabling customers on products
- Voice of the customer and feedback loop to internal teams
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