Technical Account Manager - GenAI
RemoteIreland
Job Summary
Take charge of key accounts by understanding business needs and shaping tailored B2B Gen AI solutions that deliver real results. Act as the vital link between technical and business worlds, leading workshops, creating action plans, and guiding training sessions to boost client adoption. Oversee projects from concept through execution, ensuring timelines are met and clients stay delighted while spotting opportunities for value-add. Bridge communications between engineering teams and client-side developers using strong technical knowledge. Work in a fast-moving, client-centric environment where no two days look the same. Based in Ireland with occasional in-person client visits.
Required Qualifications
- Technical knowledge to bridge communications between the engineering team and client side developers
- Must be based in Ireland
- Legal to work in Ireland and the EU
- Experience working with clients on technical products, services, or teams
- A knack for building rapport with clients, understanding their goals, and designing solutions that work
- Confidence leading conversations with both technical teams and business decision-makers
- Strong communication skills
- Natural ability to keep things on track, even when they're complex
- Curiosity, initiative, and a love of solving problems collaboratively
- Currently in a similar role, or a client facing Product Manager
- Started your career as a Software Engineer before moving on to a Technical Account Manager or Product Manager type role
Desired Qualifications
- AI, ML, data, or SaaS experience
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