Technical Account Manager (Central)
$136,000–$151,200 year
Remote · New York City, New York, United States or US
Job Summary
The Technical Account Manager (TAM) will drive customer adoption and utilization of the Wiz platform by providing technical guidance, serving as the main technical contact for up to 15 customers, and advocating for their needs within Wiz. Key responsibilities include navigating customers through deployment, ensuring satisfaction and value realization, helping to develop success plans, and managing relationships with C-level stakeholders. The ideal candidate will possess 5-8+ years of experience in technical customer-facing roles, have a strong understanding of cloud services, and be familiar with cloud security best practices.
Required Qualifications
- 5-8+ years of experience in technical customer-facing roles, ideally supporting cloud/cloud-security products
- Proven track record of managing a book of 5-10+ customers
- Strong problem-solving skills and ability to troubleshoot complex technical issues
- Excellent communication and interpersonal skills
Desired Qualifications
- Cloud security certification or experience addressing cloud-security challenges
- CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Experience with cloud services and architecture (AWS/GCP/Azure/OCI)
- Familiarity with container technologies (Docker, Kubernetes)
- Understanding of DevOps technologies (CI/CD, Infrastructure as Code, Version Control Systems)
Additional Requirements
- Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
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