Tech Support Admin
On-siteCasablanca, Casablanca-Settat, Morocco
Job Summary
Create and review documents, presentations, and departmental correspondence reports. Assist in auditing, compliance, and order processes while organizing physical and electronic files. Gather documents from other departments, schedule meetings, and coordinate calendars. Manage technical support customer accounts and process technical document publications. Communicate professionally with co-workers, management, and customers regarding sensitive and confidential situations. Prioritize administrative tasks using strong time management and analytical skills to solve problems and summarize data for reports. Adhere to all safety rules, regulations, and work procedures.
Required Qualifications
- 3+ years of related work experience
- Excellent organizational skills (physical and electronic)
- Excellent time management skills and have strong attention to detail
- Must have high level of interpersonal skills to handle sensitive and confidential situations
- Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
- Ability to multi-task and communicate effectively via telephone and email
- Works well in a team environment and able to work with a diverse group of people
- Excellent verbal and written communication skills
- Valid driver's license
- Must undergo and pass a comprehensive background check before they start employment
Desired Qualifications
- Experience in using SharePoint or equivalent a plus
- Advanced computer skills related to creation of reports and presentations in MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, and Adobe
- Bachelor's Degree is a plus
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