Tech Risk and Controls - Network Services
On-site · Plano, Texas, United States
Job Summary
Lead role focusing on strengthening technology risk controls, issue management, and governance for Network Services at JPMorganChase. You will identify, assess, and reduce technology risk by strengthening the control environment and improving issue management and reporting, partnering with technology and business stakeholders to ensure controls are designed effectively, operating as intended, and supported by clear governance and evidence. Translate complex risk topics into actionable insights that improve operational resilience and support regulatory and industry expectations. Responsibilities include identifying technology risks and control gaps, conducting root cause analysis, assessing control design and operating effectiveness, embedding controls into day-to-day execution, executing governance routines for controls, policies, issues, and key risk indicators, monitoring control performance trends and emerging risk themes, coordinating across stakeholders to drive timely closure of control deficiencies, facilitating clear communications on risk posture and remediation progress, and contributing to continuous improvement through automation and standardization.
Required Qualifications
- Formal training or certification on technology risk and controls concepts and 5+ years applied experience
- Experience in technology risk management, controls, audit, information security, or a related field within a regulated environment
- Working knowledge of risk management frameworks and industry standards applicable to technology and cybersecurity risk
- Ability to evaluate control design and operating effectiveness, including documentation, testing approaches, and evidence quality
- Strong analytical and problem-solving skills with a focus on root cause identification and pragmatic solutions
- Strong written and verbal communication skills, including the ability to present risk insights to senior stakeholders
- Demonstrated ability to influence across teams without direct authority and drive outcomes through collaboration
- High attention to detail and ability to manage multiple priorities in a fast-paced environment
- Industry-recognized certifications such as CISM, CRISC, CISSP, or similar
- Experience supporting network, infrastructure, or platform services risk and control environments
- Familiarity with regulatory exams, internal audit interactions, and evidence-based control testing practices
- Experience defining and using key risk indicators and metrics to track control health and remediation progress
- Experience improving governance and reporting through process redesign, automation, or data-driven insights
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