Tech - L2 Depot Dept. III-CU3D00
On-siteGrapevine, Texas, United States
Grapevine, Texas, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Diagnose and repair laptops, tablets, desktops, and all-in-ones by troubleshooting hardware and software, examining components, and resolving technical issues within established schedules. Manually assemble and reassemble parts, install or re-install software, and analyze failed equipment to determine repairability while meeting daily units per hour metrics. Maintain an organized, safe warehouse environment and support team culture through open communication.
Required Qualifications
- 2 to 3 years of repair experience
- Experience in 1-2 OEMs
- Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities
- Working knowledge of different models such as Dell, HP, Toshiba, Apple, and Acer products
- Ability to clearly organize and categorize work priorities
- Demonstrated ability to read and follow written instructions and ideas
- Ability to identify and resolve problems in a timely manner
- Ability to reach daily KPI/Hour metrics - Minimum KPI Standards of 1.25- 1.8 (able to meet within 90 days of employment)
- Ability to gather and analyze information skillfully
- Must be able to tolerate moderate to high noise levels in a warehouse environment
- Must be able to walk for an extensive period of time
- Must be able to reach over shoulder heights
- Must be able to bend or stoop below the waist
- Must be able to perform repetitive wrist, hand, or finger movement
- Must be able to occasionally lift up to 25 pounds
- Must be hands-on and have ambition with the drive to succeed
- Must be goal oriented and accustomed to achieving results through team-work
Desired Qualifications
- Working towards completing A+ certification
- Still attending tech school
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