Tech - L1 Server Repair Dept. III 3:45 pm - 12:15 am, Mon - Friday
On-siteGrapevine, Texas, United States
Grapevine, Texas, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Inspect, test, and diagnose servers sent to SMS for repair, replacing parts as needed and conducting stress tests. Document all symptoms, results, and replaced components in the shop floor tool while collaborating with motherboard repair, QC, and inspection personnel. Maintain parts consumption and provide backup for QC and testing teams. Work 90% on daily diagnostics and 10% on team building and leadership, requiring high school diploma, basic server architecture knowledge, and experience with brands like Dell, HP, and Lenovo.
Required Qualifications
- high school diploma or equivalent
- 1-year experience in Repair Depot
- worked in a low production PC type environment
- able to read and write English
- experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
- working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc
- basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc
- demonstrated skill set while working with Temp Agency
- ability to clearly organize and categorize work priorities to complete assigned tasks
- demonstrated ability to read and follow written instructions and ideas
- repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools
- hands-on and have ambition with the drive to succeed - Makes things happen
- goal oriented and must be accustomed to achieving results through teamwork
- able to identify and resolve problems in a timely manner
- able to gather and analyze information skillfully
- shows determination to achieve excellent results
- finds better ways
- demands top performance
- inspires commitment
- constantly required to sit/stand for long periods of time
- able to lift objects approximately up to 50 lbs
- close vision, peripheral vision, depth perception, and the ability to adjust focus
- able to tolerate moderate to high noise levels in a warehouse environment
- Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter
- Individuals may need to walk for an extensive period of time while working and walking the facilities
- reach over shoulder heights
- bend or stoop below the waist
- repetitive wrist, hand, or finger movement
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
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