Team Relations Manager
HybridGrand Rapids, Michigan, United States
Job Summary
Design and execute strategic initiatives to drive engagement, performance, and efficiency across all business units. Counsel managers and HR representatives on complex labor relations issues, lead investigations into sensitive employee complaints, and develop policy improvements. Coordinate union-free initiatives, review employment practices for compliance, and facilitate restructures or redeployments. Serve as an expert advisor on escalated cases including policy interpretation, disciplinary actions, and terminations. Lead HR initiatives to improve leadership capabilities in performance and conflict management while delivering training on union-free strategy and case management. Identify labor relations trends and collaborate with legal and business leaders to modify processes and enhance employee engagement.
Required Qualifications
- Bachelor's degree in Human Resources
- 7-8 years or more of Employee Relations or Human Resources experience
- previous experience with union free operations
- Strong HR background in HR operations/delivery
- Experience leading / managing and implementing large-scale HR initiatives
- project management
- ability to work cross-functionally with all levels of leaders
- Organizational development
- change management experience
- Experience conducting and managing complex/sensitive workplace complaints & investigations
- Ability to listen attentively and actively
- ability to take initiative and work independently
- Strong planning skills
- organizational skills
- facilitation skills
- problem solving skills
- attention to detail skills
- Excellent communication skills both oral and written
- ability to facilitate both small and large groups
- ability to conduct formal presentations
- ability to conduct working meetings
- ability to conduct informal discussions
- Strong ability to design, gain alignment, and execute components of strategy with senior leaders
- sense of urgency
- ability to take initiative
- self-starter
- comfortable working independently
- curiosity
- Willingness to take a position
- ability to show personal initiative
- ability to persevere in the face of significant obstacles and challenges
- ability to develop and maintain effective relationships
- ability to build a positive rapport with all partners
Desired Qualifications
- Master's or JD degree
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