Team Mgr, Banking Operations Compliance
$86,400–$111,800 year
HybridVancouver, British Columbia, Canada
Job Summary
Monitor operational compliance programs and identify risks, trends, and process improvement opportunities across Inclusive Banking. Coordinate consolidation of performance gaps and provide feedback to branch leadership teams to support coaching and development plans. Lead a diverse team by managing priorities, resources, and operational processes while collaborating with business partners to implement improvements aligned with enterprise risk management frameworks. Ensure regulatory, compliance, and service standards are maintained across the organization. This Full-time, Permanent hybrid role is based at Vancity head office and reports to the Sr. Manager, Banking Operations Compliance. The position requires a Bachelor's degree and five years of progressive experience in compliance or financial services.
Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Finance, Risk Management, or a related experience
- Minimum 5 years of progressive experience in compliance, operations, risk management, banking, or financial services
- People leadership experience, including coaching, performance management, and team development
- Strong knowledge of regulatory compliance requirements, operational controls, and risk management practices
- Experience monitoring operational performance, identifying trends, and implementing process improvements
- Excellent communication and stakeholder management skills with the ability to influence across multiple levels of the organization
- Strong analytical, problem-solving, and decision-making skills
- Experience working within financial services, banking operations, or a highly regulated environment
- Full-time, Permanent role based at our Vancity head office
- Hybrid work arrangement with expectation to be on-site for events and business demands
- Report directly to the Sr. Manager, Banking Operations Compliance
Desired Qualifications
- Experience leading compliance, quality assurance, or operational oversight functions
- Professional designation such as CRCM, CAMS, CPA, CIA, CISA, or equivalent
- Experience working within a credit union environment
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