Tim Hortons logo
Tim HortonsPosted 4 weeks ago

Team Member

On-sitePickerington, Ohio, United States

Full TimeLarge

Job Summary

Deliver exceptional guest service by greeting every guest within five seconds, repeating orders for accuracy, and executing service recovery for complaints. Maintain the front counter, drive-thru, and dining room cleanliness while following the Always Fresh procedure to ensure product quality. Prepare all food items according to standards, monitor temperatures, and manage stock levels to meet speed of service targets. Adhere to all health and safety protocols, including proper hand washing, sanitation tasks, and wearing required personal protective equipment. Work in compliance with occupational health and safety legislation while managing physical demands such as continuous standing, lifting supplies up to 50 lbs, and exposure to extreme temperatures. Must be at least 16 years of age.

Required Qualifications

  • 16 years of age or older
  • Ability to stand for long periods of time without a break
  • Continuous standing on tiled surfaces for all tasks
  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
  • Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
  • Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

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