Team Member Regal Quaker Crossing 18 - $16/hr Weekdays, Weekends, and Holidays

Job Summary

Required Qualifications

• •Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
• •If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate
• •In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University
• •Possess good public speaking, listen effectively and respond clearly and directly
• •Perform calculations with speed and accuracy and identify and correct errors
• •Identify problems, gather relevant data and note possible causes of problems
• •Evaluate relevant information, recognize alternatives and reach conclusions based on evidence
• •Take action beyond what is necessarily called for
• •Perform under pressure and/or opposition
• •Possess excellent communication skills with customers, co-workers and management
• •Establish goals, budget time, and set priorities to achieve desired objectives
• •While performing the duties of the job the employee is frequently required to stand
• •While performing the duties of the job the employee is frequently required to walk
• •While performing the duties of the job the employee is frequently required to sit
• •While performing the duties of the job the employee is frequently required to use hands to finger, handle, or feel
• •While performing the duties of the job the employee is frequently required to reach with hands and arms
• •While performing the duties of the job the employee is frequently required to talk or hear
• •The employee is occasionally required to climb or balance
• •The employee is occasionally required to stoop, kneel, crouch, or crawl
• •The employee may occasionally be required to lift up to 60 pounds
• •The vision requirements include close vision
• •The vision requirements include distance vision
• •The vision requirements include peripheral vision
• •The vision requirements include depth perception
• •The vision requirements include ability to adjust focus
• •Must be available to work until 11:45pm on weekends
• •Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees
• •Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies
• •Regular and consistent attendance
• •Handling of emergency situations when called upon to do so
• •General cleaning duties
• •Compliance with our company dress code
• •Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
• •Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
• •Promoting the Regal Crown Club program
• •Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• •Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• •Operating, preparing and cleaning of all concession related equipment
• •Complying with all local, state and federal food safety laws
• •Abide by all federal and state laws with regards to breaks and/or meal periods
• •Ensure required alcohol certification and training are current where applicable
• •If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws
• •Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination
• •Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
• •Inspecting backpacks and packages when applicable
• •Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• •Enforcement of MPAA rating system
• •Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• •Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
• •Perform in-auditorium concession auxiliary sales as directed by management
• •Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditoriums
• •Monitoring the cleanliness and operation of theatre vending equipment
• •Assisting with all opening and closing duties as assigned by management