Team Member
On-siteLincoln, Rhode Island, United States
Lincoln, Rhode Island, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Maintain a clean, organized, and welcoming environment throughout the shop while preparing ingredients and assembling bowls, smoothies, and other menu items with care and accuracy. Operate the point-of-sale system to take and process customer orders, answer guest questions, and address concerns in a friendly manner. Restock supplies, replenish condiments, and assist with inventory management by communicating shortages or product concerns to the supervisor promptly. Ensure food quality by checking for consistency, flavor, and overall presentation while fostering a positive atmosphere for both guests and team members.
Required Qualifications
- Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
- Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers' needs to maintain seamless operations.
- Collaborative effectively with team, fostering a positive and productive work environment
- Skilled at prioritizing tasks to meet customer demands during peak hours
- Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
- Ensuring accurate orders and maintaining food presentation standards
- Must be able to remain in a stationary position for prolonged periods of time
- Must be able to lift or otherwise move 25-40 pounds occasionally
- Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters
- Ability to tolerate occasionally loud environments (high powered blenders, timers, and order notifications)
- Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.
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