Team Member Monument
$29,640–$29,640 year
On-siteJacksonville, Florida, United States
Job Summary
Greet members with warmth, guide them through tours, and handle phone inquiries while managing front desk operations for check-ins and retail sales. Maintain an exceptionally clean environment by coordinating daily cleaning tasks and ensure the space sparkles for all guests. Assist with membership sales, resolve billing questions, and prepare smoothies at clubs offering Chuze Blends. Support Kids Club operations to foster exceptional service for families. Work varied hours including weekends and opening/closing shifts, standing for extended periods and lifting up to 50 pounds.
Required Qualifications
- Excellent customer service, communication, and interpersonal skills over the phone and in person
- Team-based mindset with the capacity to receive and deliver feedback
- Strong attention to detail and multitasking skills
- Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
- Ability to read, write, and communicate clearly in English
- Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
- Ability to stand for extended periods
- Ability to operate a telephone, computer, and other standard office equipment
- Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed
- Must be able to pass a criminal background check
Desired Qualifications
- Previous customer service experience
- High school graduate or equivalent
- Bilingual
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