Team Member - Guest Experience Lead
$25,396,800–$25,396,800 year
On-siteExmouth, England, United Kingdom
EXPIREDExmouth, England, United KingdomOn-siteFull Time$25,396,800–$25,396,800 yearSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Greet every guest with good energy, answer questions about the menu, and assist with digital ordering on kiosks or the app. Spot and solve problems on the fly to reduce wait times, while handling complaints calmly and looping in leadership when needed. Maintain smooth operations by keeping the crowd moving and ensuring no guest feels lost or left hanging. This role supports the team in raising the bar for great service every day, welcoming guests to feel instantly valued.
Required Qualifications
- Great communication — friendly, clear, and confident with everyone
- You don't freeze when stuff goes wrong — you fix it
- You know your way around digital ordering and can show guests how it works without stress
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.