Team Member: Estates File Maintenance
On-site · Durban, KwaZulu-Natal, South Africa
Job Summary
The Team Member: Estates File Maintenance role supports administration and maintenance of estate-related records within SARS, managing both physical and electronic files to ensure data integrity, completeness, and easy retrieval. Responsibilities include registry maintenance of new and current Estates cases, deregistering coded estate cases, and issuing deceased estate compliance letters, while adhering to SARS policies, procedures, and governance standards. The position emphasizes organising, updating, safeguarding records, problem solving, clear communication, and contributing to efficient case management and service delivery. Key focus areas include data accuracy, documentation, records and archive management, and ongoing alignment with applicable acts and regulations. The role requires attention to detail, accountability, and the ability to plan and organize work to meet performance objectives.
Required Qualifications
- Senior Certificate (NQF 4) AND 1 year experience in a customer service environment
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