Team Member-Enhanced Due Diligence - Debit card-HO & SUPPORT-Business Process Management Group

Conduct enhanced due diligence on debit card transactions within the Business Process Management Group, focusing on high-value and suspicious activity. Perform manual reviews of cases flagged by automated systems to verify customer identity and transaction legitimacy. Collaborate with fraud analysts to resolve complex disputes and update risk profiles for ongoing monitoring. This role supports the team's mission to protect customers and maintain regulatory compliance across the HO & SUPPORT domain.