Team Member

Deliver unparalleled guest service by developing personal relationships, practicing active listening, and proactively solving guest needs through product knowledge and enthusiastic recommendations. Hand-craft beverages and food offerings to order per standard operating procedures while managing cash drawers and adhering to all cash handling policies. Float between barista and guest service roles, maintaining store cleanliness, sanitization, and organization standards. Actively anticipate future team and guest needs, differentiate between solvable problems and situations requiring leader support, and take ownership of priorities to support one another. Show up ready to be a reliable team player, resilient under pressure, and eager to make fun happen for both guests and colleagues.