Team Member

Deliver unparalleled guest service by developing personal relationships, practicing active listening, and proactively solving guest needs through product knowledge and enthusiastic recommendations. Hand-craft beverages and food offerings to order per standard operating procedures while managing cash drawers and maintaining store cleanliness and organization standards. Float between barista and guest service roles, taking direction from leaders to handle multiple priorities and differentiate between solvable problems and those requiring support. Show up ready to be a reliable team player, support one another, and bring joy to interactions with both guests and colleagues.