Team Member, Closing Agent Vendor Management

Recruit new qualified vendors to be added into the database and maintain professional relationships with vendors. Update county coverage area, products, fees, and base schedule information for vendors as needed. Review and monitor vendor performance and quality, communicating regarding adherence to ServiceLink processes and expectations. Assist vendors with ServiceLink applications, including EXOS and mobile apps, and help resolve billing/payment inquiries. Maintain team folders, follow up on appointment updates, and answer incoming phone calls while meeting production goals and accuracy requirements. Work directly with internal departments as assigned.