Team Member
On-siteDenver, Colorado, United States
Denver, Colorado, United StatesOn-sitePart TimeHigh School Or EquivalentLarge
Part TimeHigh School Or EquivalentLarge
Job Summary
Greet members with warm hospitality, guide them through club tours, and assist with sign-ups while maintaining impeccable cleanliness standards. Support front desk operations by handling member check-ins, retail sales, and phone inquiries, then resolve questions regarding accounts, billing, and club services. Prepare and serve smoothies at participating locations and uphold Kids Club standards to ensure a seamless experience for families.
Required Qualifications
- Excellent customer service, communication, and interpersonal skills over the phone and in person
- Team-based mindset with the capacity to receive and deliver feedback
- Strong attention to detail and multitasking skills
- Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
- Ability to read, write, and communicate clearly in English
- Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
- Ability to stand for extended periods
- Ability to operate a telephone, computer, and other standard office equipment
- Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed
- Must be able to pass a criminal background check
Desired Qualifications
- Previous customer service experience
- High school graduate or equivalent
- Bilingual
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