Team Manager
On-site · Chicago, Illinois, United States
Job Summary
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience. Participate in interviewing and selection. Train the team in food safety standards. Uphold a Culture of warmth, belonging, growth, and trust. Ensure guest delight through quality food, service, and staff; foster engaging relationships that build long-term guest loyalty; communicate effectively in a fast-paced environment; support performance and development of staff. This role requires flexible hours including nights and weekends, and is subject to background checks.
Required Qualifications
- ServSafe certification (or ability to achieve certification)
- 1+ years restaurant management experience
- flexible hours including nights and weekends
- ability to lift, carry, push, or pull objects 25 pounds
- clear communication in a loud environment
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team
Desired Qualifications
- ServSafe certification (or ability to achieve certification)
- 1+ years of restaurant management experience
- flexible hours including nights and weekends
- ability to lift, push, or pull objects up to 25 pounds
- clear communication in a loud environment
- experience leading shifts and developing teams
- interviewing and selection experience
- training in food safety standards
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