Team Manager
On-site · Mumbai, Maharashtra, India
Job Summary
Team Manager to lead and motivate a team, drive performance against SLAs, oversee risk/compliance, manage queue using Salesforce and other applications, conduct regular performance reviews, align with stakeholders, initiate improvements to service delivery, and facilitate training to build capabilities across Digital Services, Finance, Actuarial, and IT functions. The role entails strengthening governance, ensuring regulatory awareness within the team, and delivering high-quality customer outcomes through proactive management and collaboration across departments.
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