Team Manager Home Care
On-siteWauwatosa, Wisconsin, United States
Job Summary
Supervise, evaluate, and coordinate interdisciplinary team members to ensure continuity of care from admission through discharge or transfer to bereavement. Review pending admissions, assessments, and discharges to verify eligibility, while collaborating with physicians on palliative care measures and symptom management. Manage 24/7 team schedules, oversee staff interviews and training, and approve payroll to ensure equitable workload distribution. Monitor clinical records, perform chart reviews, and conduct utilization reviews to maintain regulatory compliance and quality standards. Address patient grievances, resolve service failures, and personally engage with families considering revocation of care. Participate in on-call rotations, facilitate interdisciplinary team meetings, and mentor newly hired managers.
Required Qualifications
- Reliable transportation with appropriate license and insurance coverage for driver and passengers
- Private telephone in home
- Knowledge of the principles and practices of primary medical and nursing care
- Working knowledge of oncologic nursing and palliative care
- Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team
- Knowledge of the process of dying and bereavement
- Working knowledge of VITAS information system (Vx) and the ability to utilize management reports
- Two years successful supervisory experience or equivalent in a health care organization
- Current and valid R.N. License to practice in the state where the VITAS program is located
Desired Qualifications
- Bachelor's degree preferred
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