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Marks & SpencerPosted 1 week ago

Team Manager - Food - Kidderminster and Bridgnorth Area

On-siteKidderminster, England, United Kingdom

Full TimeSenior LevelLargeRetail

Job Summary

Lead from the front on the shop floor, setting the pace and raising standards to deliver standout service and strong commercial results. Manage a motivated, multiskilled team by coaching, developing, and performance-managing with clarity while ensuring clear ownership of safety, availability, and operational excellence. Drive five-star service and departmental success through bold decision-making, constructive conversations, and a resilient mindset that embraces change and new ways of working. Back your people to feel supported and challenged while delivering results the right way in a fast-moving environment.

Required Qualifications

  • Proven experience leading teams in a fast-paced retail or customer-focused environment
  • Strong commercial awareness with the confidence to use data and insight to drive results
  • The ability to coach, develop and performance-manage with clarity and empathy
  • Confidence having constructive, sometimes difficult conversations
  • A resilient, adaptable mindset with the energy to lead through change
  • Digital confidence and a willingness to embrace new ways of working
  • A natural role model for great service, inclusion and M&S behaviours

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