Team Manager - Food - High Wycombe Area
On-site · High Wycombe, England, United Kingdom
Job Summary
Team Manager in Food at M&S leading from the shop floor, setting the pace, raising standards, and inspiring a multi-skilled team to deliver five-star service, strong commercial results and operational excellence. The role requires confident, people-first leadership in a fast-moving retail environment, coaching and developing others, using data and insight to drive results, handling difficult conversations, and exemplifying inclusive leadership and M&S behaviours. The ideal candidate will lead on standards, safety and service while delivering results through inspired teamwork and adaptability on the shop floor.
Required Qualifications
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
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