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Marks & SpencerPosted 2 weeks ago

Team Manager - Fashion, Home & Beauty - Taunton

On-siteTaunton, England, United Kingdom

Full TimeSenior LevelLargeRetail

Job Summary

Lead the Fashion, Home & Beauty team on the shop floor, setting pace, raising standards, and inspiring staff to deliver standout style, sharp service, and strong commercial results. Own clear responsibility for department standards, safety, availability, and operational excellence while driving trade performance through data-driven insight. Coach, develop, and performance-manage a motivated, multiskilled team with clarity and empathy, confidently handling difficult conversations to foster growth and inclusion. Ensure the department trades strongly, looks brilliant, and maintains five-star service standards even under pressure.

Required Qualifications

  • Proven experience leading teams in a fast-paced retail or customer-focused environment
  • Strong commercial awareness with the confidence to use data and insight to drive results
  • The ability to coach, develop and performance-manage with clarity and empathy
  • Confidence having constructive, sometimes difficult conversations
  • A resilient, adaptable mindset with the energy to lead through change
  • Digital confidence and a willingness to embrace new ways of working
  • A natural role model for great service, inclusion and M&S behavior's

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