Team Leader
On-site · Palo Alto, California, United States
Palo Alto, California, United StatesOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Lead and supervise restaurant team to deliver exceptional guest experiences, train team members on JIB standards, model a calm, friendly and efficient work environment, ensure food safety and quality across all stations, monitor and coach for quick, accurate service, maintain cleanliness and compliance with policies, oversee guest service from dine-in to drive-thru, and manage frontline operations including cash handling and supervision of front/back-of-house duties.
Required Qualifications
- Experience – 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment
- Must be at least 18 years old
- Must complete Team Leader training classes
- In certain states, ServSafe certified
- Ability to speak, read, and write effectively in English; may require ability to speak another language to guests based on location of restaurant
- Excellent interpersonal skills; basic math concepts; ability to work with diverse groups; strong analytical skills; good organization and planning skills
- Self-starter with initiative and responsibility
- Basic knowledge of personal computers and related software applications
- Integrity and ethical behavior
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