Team Leader Telesales
$24,000–$24,000 year
On-site · Rome, Lazio, Italy
Job Summary
Team Leader Telesales in Roma leading operational telesales activities, organizing daily workflows, monitoring and coordinating operators, developing and training staff to reach personal, team, and service-standard targets, analyzing KPI reports to identify deviations and implement daily/periodic action plans, and optimizing weekly staff schedules to maximize workload management. Requirements include a Diploma, at least 2 years of telesales/telemarketing experience, good English, strong Excel/Office skills, and excellent telephone communication. The role emphasizes commercial attitude, problem-solving, prioritization, teamwork, proactivity, and strong relational/communication skills. The contract is a 12-month initial term with a gross annual salary of €24,000 paid over 14 monthly payments; location: Viale dell'Oceano Pacifico 171, Rome. Onboarding and continuous coaching are provided to support integration and professional growth.
Required Qualifications
- Diploma
- Esperienza di almeno 2 anni in ruoli simili in telesales/telemarketing
- Buona conoscenza della lingua inglese
- Buona conoscenza del pacchetto Office, in particolare Excel
- Ottima conoscenza delle tecniche di comunicazione al telefono
Desired Qualifications
- Diploma
- Esperienza di almeno 2 anni in ruoli simili in telesales/telemarketing
- Buona conoscenza della lingua inglese
- Buona conoscenza del pacchetto Office, in particolare Excel
- Ottima conoscenza delle tecniche di comunicazione al telefono
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