Team Leader
$33,280–$33,280 year
On-siteHouston, Texas, United States
Job Summary
Lead by example to motivate your team in delivering exceptional customer experiences and uphold the SpinXpress Way. Oversee daily operations, including scheduling staff to meet service levels, managing cash transactions, and maintaining inventory and store presentation. Recruit, interview, and hire team members while coaching, mentoring, and overseeing new employee onboarding. Handle customer concerns and claims, train staff in sales and upselling, and execute promotional programs. Ensure a safe environment by following security procedures and prioritizing employee and customer safety. Empower team members with accountability, assign tasks, and monitor project progress to keep goals on track.
Required Qualifications
- Minimum of 2 years of leadership experience
- On-the-job training
- Excellent communication skills
- Confidence and skillful negotiating skills
- Strong organizational skills to give the team direction
- Knowledge and experience with inventory management
- A constant drive to improve the experience of our users and our internal processes: How can I make things better?
- Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary
- History of achieving and consistently exceeding professional goals
- Enjoy being in a dynamic job where no task is above or below you
Desired Qualifications
- If you have experience in retail, hospitality, or food service, you'll thrive in our fast-paced, people-first environment
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