Team Leader
On-siteHeswall, England, United Kingdom
Job Summary
Lead the team during shifts by organizing operations to ensure everything runs like clockwork and maintaining high standards for customer service. Deputise for management to resolve issues that arise in their absence while keeping the bar safe, legal, and clean. Provide customers with a heartfelt experience by acting as a role model for great service and ensuring every pint is poured to perfection. Adapt quickly to challenges and maintain a positive, team-oriented atmosphere. This role offers a competitive salary, pension, and training opportunities within a well-known brand network focused on inclusion and employee well-being.
Required Qualifications
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
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