Team Leader (French - speaking) - On-site
On-site · Benalmadena Costa, Andalusia, Kingdom of Spain
Benalmadena Costa, Andalusia, Kingdom of SpainOn-siteFull TimeSenior LevelNot SpecifiedLarge
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large
Job Summary
Team Leader (French-speaking) on-site in Benalmádena, Spain leading contact center operations, ensuring KPIs, quality, and financial targets; manages escalated customer issues, monitors attendance and performance, analyzes team metrics, collaborates with clients on strategy and service delivery; requires bilingual French and English, strong leadership, communication, multitasking, and proficiency in Excel and Power BI.
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