Team Leader Food Service
$33,904–$33,904 year
On-site · Ann Arbor, Michigan, United States
Job Summary
Team Leader Food Service coordinates daily work assignments, assists the Service Delivery Leader (SDL), acts as a resource and role model for staff on procedures, customer service standards, and safety protocols, and identifies opportunities for process improvements. Responsibilities include managing staff schedules, using Kronos, ensuring policy compliance, providing performance feedback, identifying training needs, fostering teamwork, and preparing operational reports. Requires leadership and communication skills, problem solving, and ability to train and guide team members in a high-volume environment.
Required Qualifications
- Education: Requires a high school diploma or GED equivalent
- Experience: One to two year(s) related experience
- Three to six months’ previous experience with computers
- Demonstrates good verbal and written communication skills and effective conflict management skills
- Ability to provide employees instruction in and interpretation of departmental processes, protocol or procedure
- Self-starter, ability to assume responsibility
- Analytical skills necessary to make decisions, particularly in a leadership role to employees
- Ability to work independently and to stay calm, act quickly, and follow policy and procedures in stressful situations
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