Team Leader - Flying Ace Express Car Wash
$36,400–$36,400 year
On-siteMason, Ohio, United States
Mason, Ohio, United StatesOn-siteFull Time$36,400–$36,400 yearMedium
Full TimeMedium
Job Summary
Greet customers with long-lasting first impressions, educate them about the Unlimited Wash Club, and actively engage pre/post wash for 100% satisfaction. Maintain quality assurance through accurate Quality Control checks, address customer escalations calmly, and lead the team in achieving high-quality service standards. Operate basic retail equipment, drive team performance to exceed service standards, and foster a positive collaborative environment. Perform other related duties as assigned while working flexible hours including weekends.
Required Qualifications
- High school diploma or equivalent, or current enrollment
- Ability to work flexible hours, including weekends
- Positive attitude, willingness to take direction, and a professional appearance
- Follow safety guidelines and wear the required safety equipment
- Aspire for excellence in all tasks, consistently setting an example through leadership
- Maintain a professional appearance in accordance with appearance guidelines
- Exceed expectations and uphold accountability in all responsibilities
- Demonstrate flexibility in working hours, including weekends
- Ability to stand and move throughout the site for the entire shift
- Ability to work on your feet for an entire shift in a fast-paced environment
- Ability to work outside in all weather conditions
- Ability to lift 25lbs
Desired Qualifications
- Previous sales or customer service experience is a plus
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