Team Leader
$43,680–$45,760 year
On-site · Walnut Creek, California, United States
Job Summary
Team Leader at a Chick-fil-A restaurant responsible for supporting senior leadership in daily operations, coaching/developing team members, leading shifts, and ensuring high-quality guest service in a fast-paced, high-volume environment. Roles include opening/closing, accountability for tasks, training new hires, setting a positive tone, and maintaining excellent communication and teamwork to deliver operational excellence and superior customer service.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred
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