Team Leader
On-site · Orlando, Florida, United States
Job Summary
Team Leader at Chick-fil-A responsible for supporting senior leadership in daily restaurant operations, leading by example, coaching and developing team members, opening/closing shifts, counting drawers, and maintaining a high level of customer service in a fast-paced, high-volume environment. Focus areas include ensuring operational efficiency, training new hires, setting the shift tone, effective communication, and fostering teamwork and accountability to deliver exceptional guest experiences.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
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