Team Leader
$37,440–$52,000 year
On-siteMount Pleasant, South Carolina, United States
Mount Pleasant, South Carolina, United StatesOn-site$37,440–$52,000 yearLarge
Large
Job Summary
Operate in high-volume, fast-paced restaurant settings by opening and closing, leading shifts, and acting as a role model for team members. Provide immediate, respectful responses to guest needs while assisting in training new hires and managing team member behavioral issues. Count drawers, finalize daily operations, and coach staff to maintain accountability for Operational Excellence and the Recipe for Service. Lead by example to set the tone for the entire shift, ensuring effective execution of daily tasks and superior customer service standards.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
Desired Qualifications
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager
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