Team Leader
On-siteFort Worth, Texas, United States
Job Summary
Supervise assigned stations throughout the shift and assist management with all aspects of shift management. Ensure Team Members follow recipes, maintain accurate weights and measurements, and adhere to speed of service guidelines while keeping workstations and the dining room, restroom, and parking lot clean. Monitor cashiers for proper handling procedures, execute security and cash control protocols, and address guest issues or complex matters by consulting management. Maintain positive relationships with employees, provide direction and feedback, and report performance or policy violations to leadership. Strictly adhere to all company policies and procedures.
Required Qualifications
- Minimum 16+ years old
- Previous customer service experience preferred
- Previous leadership experience an asset
- Hard-working
- Team-oriented
- Friendly
- Honest
- Great customer skills
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