Team Leader, C&B, Visual
On-siteBroadway, Virginia, United States
Job Summary
Lead the merchandising team by coaching associates on visual and operational standards, managing floorset execution, and ensuring the sales floor remains stocked and aligned with brand design. Analyze KPIs to support expense reduction initiatives, provide specific performance feedback, and train staff on product knowledge, selling techniques, and store policies. Act as the Leader on Duty multiple times weekly, modeling customer service behaviors and collaborating with the Assistant Store Leader to review business results and drive sales. Require 1+ years of retail leadership experience and the ability to work flexible hours including nights, weekends, and holidays.
Required Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Strong problem solving skills
- Demonstrated ability to execute and drive results
- 1+ years customer service or retail leadership experience
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
- Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
- Ability to be in the store as the Leader on Duty multiple times a week
Desired Qualifications
- We'd love to hear from you if you have 1+ years customer service or retail leadership experience
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
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