Crate and Barrel logo
Crate and BarrelPosted 2 months ago

Team Leader, C&B, Design & Trade

On-siteManhasset, New York, United States

Full TimeSenior LevelLarge

Job Summary

Team Leader, Design Services & Trade responsible for leading the in-store design and trade operations, coaching associates, managing the design desk and sales-support functions, driving customer acquisition/retention through CBHCC, clienteling, and design service appointments, partnering with the Assistant Store Leader on training and development, overseeing appointment management, sales-aimed KPIs, and ensuring loss prevention, brand presentation, and efficient store operations; requires strong communication, organizational, and problem-solving skills and a willingness to spend significant time on the sales floor to support customer service and sales efforts.

Required Qualifications

  • 1+ years customer service or retail leadership experience
  • Experience with Microsoft Office, Google applications, computer systems and tablet devices
  • Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

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