Team Lead
On-siteSunnyvale, Texas, United States
Job Summary
Lead and supervise Team Members to ensure customer experiences meet or exceed expectations while maintaining Whataburger brand standards. Perform assigned operational tasks, including drive-thru production flow management, quality control, and safety compliance. Conduct on-the-spot training, evaluate performance, and enforce company policies through positive feedback and corrective actions. Manage administrative duties such as cash reporting, inventory audits, and shift closeouts. Handle customer complaints and ensure all safety procedures are followed. Participate in a skills development program to achieve certification in specific stations.
Required Qualifications
- Must be able to lift up to 50 lbs.
- Must have the ability to stand during entire shift.
- Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.
- Ability to read (Orders on tickets, Menu Board, receipts, etc.)
- Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.
- Frequent washing of hands.
- Must participate in a skills development program
- Will be required to achieve certification in specific stations associated with the position
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